Shipping Policy
Bonzai Cosmetics – Shipping Policy
Our Commitment
At Bonzai Cosmetics, we're committed to getting your order to you as quickly and reliably as possible. Please take a moment to review our shipping policy below.
Processing Time
Orders are typically processed and shipped within 2 business day from the date of purchase, excluding weekends and public holidays. During peak seasons or promotional periods, processing times may vary slightly — we appreciate your patience.
Shipping Methods
We offer standard and express shipping options to suit your needs. Available methods may vary depending on your location and the items in your order.
Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.
Delivery Times
| Country | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 6–9 Business Days | 5–8 Business Days |
| United Kingdom | 6–9 Business Days | 5–8 Business Days |
| Canada | 6–9 Business Days | 5–8 Business Days |
| Australia | 6–9 Business Days | 5–8 Business Days |
| New Zealand | 6–9 Business Days | 5–8 Business Days |
| EU (Other) | 6–9 Business Days | 5–8 Business Days |
| France | 6–8 Business Days | 4–7 Business Days |
| Germany | 6–8 Business Days | 4–7 Business Days |
| Netherlands | 6–8 Business Days | 4–7 Business Days |
| Belgium | 6–8 Business Days | 4–7 Business Days |
| Austria | 6–8 Business Days | 4–7 Business Days |
| Luxembourg | 6–8 Business Days | 4–7 Business Days |
| Rest of the World | 8–12 Business Days | 8–12 Business Days |
Please note that unforeseen circumstances such as weather delays, customs clearance, or carrier issues may impact delivery times beyond the estimates above.
Change of Address
If you need to update the shipping address on an existing order, please contact us at contact@bonzaicosmetics.com as soon as possible. We'll do our best to accommodate your request, but cannot guarantee changes once an order has been processed for shipment.
For any questions, reach us at contact@bonzaicosmetics.com.